NEED TO KNOW?
Frequently Asked Questions
How do I place an order?
Add your chosen products to your basket, review your order and continue through Shopify checkout.
How will my order be delivered?
Available delivery options and estimated delivery information are shown during checkout and can vary by product and destination.
Can I return an item?
Please check the store’s returns policy for the current eligibility and process before sending anything back.
What if I receive the wrong or damaged item?
Contact us as soon as possible with your order number and details of the issue so we can help.
Are mystery-box contents guaranteed?
Each mystery-box listing explains what is guaranteed and whether the exact contents/designs are random. Product images are for illustration where stated.